Introduction

“WastePe” is a technology platform operated by WastePe India Pvt. Ltd., facilitating the sale, purchase, or donation of various types of waste. This service is provided by WastePe India Pvt. Ltd. on an as-is basis.

Privacy Commitment

We value your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, disclose, and use personal information (e.g., name, address, location) for all products and services we offer. By using our services through any medium (Android & iOS apps, website, customer support, or WhatsApp bot), you consent to this Privacy Policy and agree to its terms.

Information Collection

1. We only collect necessary information to provide our services and protect your account.
   2. Personal information such as name, address, mobile number, account details, and location may be collected during registration or service use.
   3. User activities on our platform are recorded and maintained.
   4. Failure to provide mandatory information during registration may prevent you from completing the process and availing of our services.

Use of Personal Data

Personal data provided by users allows us to:
1. Verify user identity and location.
2. Confirm eligibility for registration and access.
3. Share information with authorized employees and waste vendors to facilitate waste pickup.
4. Share user profiles and locations with authorized vendors as needed.
5. Facilitate buy/sell transactions, including the transfer of personal information if required.
6. Share data with third-party members involved in our waste management solution.
7. Use your marketing data to send notices, surveys, alerts, and communications. You can opt-in or opt-out of these communications.

Location Data for Waste Partners

For vendors providing pickup services, we track your location when the WastePe Vendor App is installed. This data is critical for our service and is not disclosed to third parties.

Opt-Out

You can opt out of the WastePe platform by emailing info@wastepe.com. Your data will be removed within one year.

Data Safety

Usage data, including IP addresses, browser type, and mobile device information, is collected automatically when using our service. This data helps diagnose issues and improve our service.

Disclosure of Personal Data

1. We may disclose user data to advisers, law enforcement, insurers, government agencies, and other organizations as necessary.
   2. User data is accessible to our employees, business associates, and service providers.
   3. We may share account information with banks for transaction facilitation and credit-worthiness assessment.
   4. Security controls are implemented to protect personal data, though we cannot guarantee complete security against data theft or loss.

Consent

By using the WastePe platform, you consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described in this policy. If you disagree, please do not use the platform.

Cookies

We use cookies to store specific user information, track site visits, and customize web content based on browser type and other information.

Minors

Our platform is not targeted at minors (under 18). If a minor has provided personal information without consent, parents/guardians can contact us to remove the information.

Security Measures

1. We provide reasonable security to prevent unauthorized access and ensure data accuracy.
   2. Registered users can view and edit their information through their password-protected account.
   3. Do not share your password. Sign out and close your browser after your session.
   4. Data transmission over the internet is not completely secure; you transmit data at your own risk.

Changes to Privacy Policy

Any changes to this policy will be communicated by posting an updated version on the platform. Your information will be governed by the latest version.

Feedback

We welcome your feedback on our Privacy Policy and services. Please send your comments by post.

Cancellation Policy for Pickups

Users and WastePe have the right to accept or cancel pickup requests based on service availability. Illegal activities will be reported to authorities as per Indian law.

Security Policy

We periodically update our security measures to address potential security flaws.

Emails from WastePe

1. Report spoofed or phishing emails to info@wastepe.com.
   2. WastePe never asks for personal information via email. Ignore suspicious emails and do not click on links or open attachments.

User Security

1. Create a strong password and update it regularly.
   2. Protect your system and avoid logging in from public domains.
   3. Use supported browsers to ensure a secure experience.

Privacy Issues

For privacy-related concerns, contact info@wastepe.com.